Privacy Policy

1. Introduction

L.C.M Information Technology Services ("L.C.M", "we", "us", or "our") respects your privacy and is committed to protecting the personal data of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and secure information when you use lcmitservices.com or engage our software development and IT infrastructure services.

2. Information We Collect

We may collect the following categories of information:

• Contact details — name, email address, and the contents of messages you send through our contact form or by email.
• Project information — operational requirements, system specifications, and business workflows you share with us during scoping, development, and deployment engagements.
• Technical data — standard server logs such as IP address, browser type, and access times, used for security and performance monitoring.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide technical support;
• Design, develop, deploy, and maintain custom software and IT infrastructure solutions;
• Meet contractual, legal, and regulatory obligations applicable to localized deployments;
• Improve the security, availability, and performance of our systems.

4. Data Security

We apply industry-grade technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. These include access controls, encrypted transport, hardened deployment environments, and least-privilege practices across the systems we operate and maintain.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, to satisfy contractual requirements, or to comply with applicable laws and regulations. Contact form submissions are retained while your inquiry remains active and are removed or anonymized thereafter upon request.

6. Sharing of Information

We do not sell, rent, or trade personal data. Information is shared only with personnel and subprocessors who need it to deliver our services, and only under confidentiality obligations, or where disclosure is required by law or regulatory authority.

7. Your Rights

Subject to applicable data protection laws, including the Data Privacy Act of 2012 of the Philippines, you may request access to, correction of, or deletion of your personal data, and you may object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact our team at support@lcmitservices.com.